Vonage Business Cloud

Work smarter with our unified communications platform: seamlessly connect via voice, chat, text messaging or video, virtually anywhere.

A Communications Platform that Delivers Results

Vonage Business Cloud goes beyond small business phone service. Our powerful features deliver value by giving you the right balance of flexibility and control, so you can work smarter, collaborate easier and take care of business on the go.

A Better Connection on Any Network

Vonage offers a 99.999% uptime reliability¹, keeping you productive in the office or on the go. We also offer SD-WAN, which provides additional bandwidth without the cost of a private network. This reliability is crucial for industries such as retail, which require a robust connection during a busy season.

Connect With Customers in Real Time

Whether your customers need a consultation, help troubleshooting, or to place an order, Nexmo APIs makes every interaction clear, instant and seamless. This technology allows industries like healthcare to put patients in touch with doctors the moment they're sick.

Make Your Workforce More Productive

The Vonage Business Cloud increases efficiency by integrating with the most widely used cloud-based applications. For example, insurance companies often integrate Salesforce with Vonage in order to get voice and sales on one easy-to-use interface.

Vonage Business Cloud Mobile App

Wherever work takes you, your business phone system is with you. Link your business phone number to your mobile device through the Vonage® Business Cloud mobile app. Using the mobile app, you and your employees can make and receive business calls and even make video calls while you remain integrated with the full business phone system.

Vonage Enterprise

A communication system with a purpose-built network designed for your specific business-- giving you what you need to create better business outcomes.

Spark Digital Transformation

Enterprises are using digital technologies to fundamentally change the way business is conducted and drive better business results. As more technology is integrated into the enterprise infrastructure, cloud communications are proving to be critical to this digital transformation.

360º Communication

A Nexmo-enhanced Contact Center combines voice, chat, and email. This omnichannel view of your customers helps increase efficiency, manage your workforce and leverage real-time data from every customer interaction.

StreamlineYour Workflow

We integrate our communication technology into your cloud-based applications, so teams can work on one interface without switching between platforms.

Nexmo - The Vonage API Platform

Innovative communication APIs for messaging, voice, verification, and insights.

In today's market, every company must become a software company or risk being disrupted by one. Nexmo The Vonage API Platform makes it easy for you to build the personalized, immediate, and intuitive communication experiences that consumers expect.

Communication APIs

Today's consumers expect personalized, immediate communication. Nexmo communication APIs help you reinvent how you communicate with the world gaining consumers' attention, winning their loyalty, and leveraging the conversation in new and exciting ways. Nexmo transforms your customer support, call marketing, conference calling, and more with our flexible cloud-based voice API, making live calls more impactful than ever before.

Quality of Service (QoS)

It’s not just our quality of service. It’s your quality of experience.

Vonage can give you quality of service (QoS) for all your business communications including pristine, high-quality voice, video and messaging. Our goal is to maximize your communications efficiency and availability while eliminating call drops, data loss and static. We even can monitor for issues and fix them before you know they occur.

• VoIP QoS for voice, video, conferencing and more
• SD-WAN for UCaaS
• 24/7 monitoring and updating

If your business relies on call quality, you need VoIP QoS

Will a garbled call lead to significant loss for your businesses? WIll a dropped call mean you lose a customer, the deal or your credibility? With Vonage you get VoIP quality of service on your office phone system.

Why Vonage for QoS

$600 million in new tech investments in just four years. 150+ U.S. patents (160+ pending). And a history of making network QoS work.

Optimized QoS bandwidth on any network

Add elevated QoS to your broadband or other network connection. We apply SD-WAN technology to UCaaS to elevate quality of service for your mission-critical communications.

Our powerful cloud communications. Your internet.

Connect your own internet to the Vonage Cloud with our bring your own broadband (BYOB) service. Get elevated broadband QoS with our SD-WAN solution if you need it.

Unified Communications with Vonage

Innovative cloud unified communications—on all your devices.

Vonage® Business offers high-quality cloud unified communications as a service (UCaaS). With UCaaS, all your robust communication applications and services are consolidated within a single communication platform. That means all your messaging, video, conferencing, contact centers, business apps and even chat are integrated into your communications system and accessible on all your devices. It’s a total communications solution.

Features

30 lines or 30 offices. Our unified communications scale.

For small business that may mean a plug-and-play, cloud-hosted VoIP phone system. Enterprise-grade options support enhanced quality of service with SD-WAN technologies.

The power of your work phone. Anywhere you need to work.

Connect, collaborate and communicate on the go. With hosted mobility, your employees don't have to be in the office to be working efficiently.

Fewer vendors. Lower total cost of ownership.

Convert or reduce capital expenses just by moving from multiple vendors to a single Vonage solution. See how many expenses will disappears in the cloud.

Vonage with NewVoiceMedia

Whether you’re supporting existing customers or working on winning new ones, Vonage knows you’re always looking for a more personal relationship with them – to understand their needs and know what they’re looking for.

Vonage’s cloud contact center and inside sales solution helps you build relationships that lead to more successful conversations. We integrate all your communications channels to uncover the facts that can solve a problem or help make a sale, whenever and wherever your people need them.

Our solution integrates seamlessly with Salesforce and other CRM platforms, giving you full access to your hard-won Salesforce data. Without expensive, disruptive hardware changes, you’ll get unbeatable integration levels.

Your sales and service teams will have instant access to all customer and prospect information, so they can convert leads into sales quicker than ever and keep your customers happy and loyal for longer.