The QOS Intelligent Network Platform provides monitored analytics and management on top of a ‘single-pane-of-glass’ portal. Intelligent Network Platform integrates five data sources into a single view that provides visibility into customer network services: API’s, SNMP, Correlation, Orchestration and Syslog. Paired with integrations and analytics, the IN Platform delivers an unparalleled level of intelligence and actionable insights for edge networks and devices.
The QOS Intelligent Network Platform is based on 24x7x365 global network operations centers that continuously monitor the health of your SD-WAN network, including hub and branch offices, as well as all critical networking equipment.
With built in AIOps, the Intelligent Network Platform QOS focuses on early warning for event detection, dynamic thresholds to trigger red flags, and root cause analysis and correlation to speed up the response time and decrease downtime.
The Intelligent Network Platform is the core of the QOS enterprise monitoring system, providing proactive network and device monitoring, real time statistics, trend reports, and historical reporting of all supported devices in the network, as well as correlation and alerting of outages and other network events. The platform also supports updates and patches, inventory management, change management and network updates.
Monitoring and management backed by network intelligence, automation, and predictive analytics.
MACHINE LEARNING: The IN Platform derives historical data as well as sets thresholds to determine when a network has gone out of predictable bounds. The platform then alerts and flags as necessary and can enact pre-determined protocols to attempt remediation.
DYNAMIC THRESHOLDS: Introducing dynamic thresholds can create immediate advanced knowledge and insight into the network. Based on pre-determined patterns or specific indicators, enterprises can be notified whenever a network anomaly occurs.
CORRELATION: Going beyond the simple analysis for network events is the ability to take and analyze multiple data inputs and react and respond based on correlated data instead of gut instinct. This lowers the time to resolution and manual effort involved.
From updates, upgrades, troubleshooting, fix and remediation, QOS takes a proactive approach to management thanks to the advanced monitoring intelligence our solution provides. That means we’re often mitigating a network issue before the end user is even aware that it’s affecting operations.
By converting the legacy network management structure to an intelligent network platform, enterprises can improve uptime and root cause understanding, use historical data to design traffic optimization, predict trends and proactively prepare for them, and reduce manual effort with automation.
QOS inHealth is a suite of cloud-based applications, proprietary microservices software and automation tasks that span edge networking devices and cloud-native orchestration platforms, joining together a self-healing ecosystem to automatically respond to and recover from network events in real time.
The traditional approach to maintaining high availability is to deploy redundant devices and circuits to important hub sites, data centers and other points of network aggregation. This costly high-availability configuration can be uneconomic for branch offices where sales revenues may be impacted by even a short term outage. QOS Networks inHealth changes the network to eliminate the single point of failure with no additional hardware or complexity.
inHealth provides three main functions:
QOS Networks custom patent-pending software automation senses an equipment failure and can reroute the traffic over an LTE device and re-connect branch offices to the Internet and private data centers and servers, fully replicating the SD-WAN network overlay in a matter of seconds.
Wireless failover alone will allow access to Internet and Cloud sites using pubic IP addresses, but private IP sites such as company servers and data centers will not be reachable. inHealth proprietary software rebuilds the corporate IP addressing table and routes traffic back to those internal resources.
inHealth provides fast automatic failover to the backup line when it detects a loss of signal on the primary circuit and it will switch back to the primary line once the circuit is restored, with software configured to prevent flapping.
As a cloud-based solution integrated with advanced machine learning capabilities, inHealth drives automated actions, network learning, and can better predict and perform healing actions before a human could realize the problem is there.
Self-Healing: The inHealth platform identifies when a circuit or device is experiencing a hard down that has not failed over and can enact pre-determined actions to get it back up and running.
Auto Reboot: 40% of basic device failures can often be repaired with a simple reboot. However, that usually means a manual off/on command. inHealth can automate the remote reboot in software to try to get the device back into active status.
Proprietary Actions: The QOS team is backed by a brilliant team of network designers that have created solutions to the most common network problems. Our inHealth automation platform is comprised of proprietary software not found anywhere else.
Public Cloud Driven: inHealth lives in the public cloud making it infinitely scalable, not subject to typical downtime, and resilient to any network hiccups that could occur. The platform is software-based and delivered as a service.
In today’s globally interconnected communications environment, it is said there are two types of organizations—those that have suffered a data breach, and those that do not know they have suffered a data breach. Enterprise security teams are well aware that ‘always-on’ means ‘always vulnerable’ and the rapid rise of cloud services has increased the attack surface even further.
QOS inProtect integrates the edge across multiple security providers, backed by automation around the network path between a customer and the security solution to rapidly identify, isolate and mitigate security-related events as they occur.
Cloud-Based Security: With solutions that include web-based security, firewalls, vulnerability management, and secure web gateways, it’s easy to bring a better security solution to customers.
SIEM Integration: The SIEM Integration natively integrates with Syslog in order to capture events from both edge devices and the syslog endpoint. QOS also actively alerts the SIEM provider when intrusion attempts are detected.
Edge Infrastructure Security: QOS has the ability to integrate across many different security providers, backed by automation around the network path between a customer and the security solution to rapidly recover in case of network and security outage. Being able to integrate best-of-breed solutions within the Intelligent Network platform means better visibility, more stability, and better intelligence.
Security as a Service: QOS is a full managed network services provider that includes the full suite of implementation, support, monitoring, and reporting. With the ability to monitor and inspect traffic through the network, your security approach can take on a new level of sophistication.
For enterprise network managers, the proliferation of network management tools and systems forces many to practice ‘swivel chair’ management, logging into and out of multiple systems that are not correlated to get the necessary information about the status of network operations. Valuable IT resources are consumed creating reports to unify and correlate that data across various monitoring platforms. Significant cost-efficiencies could be achieved by consolidating network management expenditure down to one tool while increasing visibility and gaining insights into the overall health of your network.
QOS inConnect uses an ITSM-based approach to consolidate data management and correlate issues with causes. QOS can deliver key data and performance metrics directly into the enterprise IT service management system, ServiceNow, for better insight, problem analysis and analytics.
The QOS Intelligent Network Platform is based on 24x7x365 global network operations centers that continuously monitor the health of your SD-WAN network, including hub and branch offices, as well as all critical networking equipment. Cloud-based and cloud-enabled integrations drive better scalability and more resilient uptime for continuous access to data and real-time management.
inConnect builds on the QOS Networks Intelligent Network Platform with integrations to create seamless communication paths and information flows between QOS and enterprise customer, partner and carrier network management systems.
ServiceNow eBonding allows enterprise network managers to view incidents and manage tickets from within their instance of ServiceNow. When a problem arises on their network, they can open a repair ticket from within their own service management system. This is a key capability for managing the incident resolution process.
ServiceNow: ServiceNow eBonding connects your entire network with your existing ServiceNow instances. Alerting and tickets pass from the Intelligent Network Platform directly to your instance, ensuring rapid alerting and communication with the QOS NOC team.
ITSM & Restful APIs: Integrate across a number of ITSM platforms such as Splunk, SolarWinds, and more. Taking critical business operational platforms and integrating with the network can bring a new level of insight and management to your ecosystem.
Configuration Management: inConnect can help enterprises manage their network configurations by tapping into more than just problem and incident management. Dive into CI tables to get deeper in the network configuration to derive better insight.
Wireless: Brand edges today often have WAPs onsite that need network integration. QOS will integrate those into into the Intelligent Network Platform for complete monitoring insight.
The QOS inDeploy AI is the central point for initiating, configuring, and deploying network solutions to our customers. inDeploy is a tool designed from the ground-up to automate the processes behind deploying network hardware like VeloCloud SD-WAN devices including distribution facility processing, technical configurations, and procedural testing. As the first of it’s kind in the market today, inDeploy is giving QOS the ability to make order processes so rapid, that we can handle hundreds of devices in a single day. This is beyond what any other managed network service provider or SD-WAN vendor is able to do today.
The benefits to our customers are numerous. For one, the wait time for getting a new SD-WAN solution implemented is limited only to the speed at which a carrier can get their circuits up and running to each branch. There is no additional waiting period for customers to have their SD-WAN solution provisioned and deployed. For large, multi-national enterprises with hundreds or thousands of sites, this time save is insurmountable compared to average new technology rollouts.
If at any point any customer experiences a failure with their VeloCloud device, inDeploy allows us to rapidly re-deploy a unit, offering an unheard of SLA of 8 hours to most metropolitan areas. No longer does it take days or even weeks to get a downed device back up and working.
QOS has built out a team of highly skilled and experienced engineers and support staff. Many of our intelligence team members have deep knowledge from Tier 1 service providers in network design and deployment. Furthermore, with over 20,000+ installed and managed edges, QOS has expert knowledge on how to work with enterprise customers and their network goals.
As a service QOS offers to their customers, finding quality network engineers has been made simple. With our staff augmentation program, customers can work through QOS to get onsite engineering staff to act as in-house experts.
Irvine, CA, USA
May 28, 2020 2:46 pm local time