NUWAVE

NuWave Communications is a global communications service provider with a continuing mission to sustain mutually valuable relationships with our customers, employees, and communities.

When it comes to services with NuWave, we pride ourselves on forging lasting relationships as a strategic partner based on trust that we earn. We measure our value through our customer’s eyes, and since 1998, we have connected businesses of all sizes with custom-tailored solutions.

NuWave offers a full range of voice, data and managed services solutions to meet business needs by industry and segment over a highly scalable and secure network encompassing a best-of-breed network topology. With NuWave, you can rest assured your solution is met at the crossroads where market and price leadership intersect, and with the level of customer service you deserve.

MICROSOFT TEAMS VOICE

Teams Hosted Direct Routing & Voice Solutions

Full UCaaS solution, replace on-prem PBX or inferior Hosted Voice/UC Services

Chat in teams, privately one-on-one or in groups. Audio and video calls are just a click away and notifications and chat history ensure everyone is kept up to date. Access Microsoft Teams on any device with confidence knowing it’s been built with enterprise-level security from Office 365.

Our solutions use Office365, Microsoft Teams Phone System, and NuWave calling plans to provide you a more flexible & cost-effective Microsoft Phone System.

NuWave calling plans differ from Microsoft Calling Plans because we offer a SHARED plan so every user does not need a dedicated calling plan. Additionally, NuWave offers unlimited inbound calls at no additional charge.

Eliminate the need for on-premise PBX hardware and avoid costly capital expenditures.

The quick deployment time for NuWave’s Teams infrastructure translates into reduced time to market and enables you to benefit from the latest technology with predictable, fixed monthly OpEx costs.

What is Direct Routing (Partner Hosted Architecture)?

Direct Routing is a Cloud Voice solution that works with Microsoft Teams Phone System.

No on-prem SBC equipment or expertise required – NuWave’s network hosts your Teams Voice in the cloud and we manage everything outside your tenant.

Our geo-redundant, carrier-grade network seamlessly supports all your Teams PSTN calling needs and we have not experienced a customer-facing service outage in over 8 years.

To learn more about Teams Voice Partner Hosted Scenarios and Solutions click here.

UCaaS

UCaaS Solutions

Use NuOffice to deploy cloud-based Unified Communications services to significantly enhance employee and customer communications for increased productivity and an amazing customer experience.

• Cloud-based business communication services replacing traditional PBX’s
• Robust contact centre solution
• Powerful multi-tier portal enables CSPs to create their own reseller channel
• Innovative NuOffice/Smart Office UC clients and collaboration rooms
• Value-added NuOffice Wrappers enhance customer engagement

NuOffice UCaaS

Organizations of all sizes are moving their business-critical services, such as email, ERP and CRM, to the cloud because it is more cost –effective and flexible. They are moving their phone systems to the cloud too – and they are choosing Cloud UC.

Cloud UC delivers carrier-class cloud PBX and hosted business phone service with all the features organizations expect from a traditional phone system – plus unified communications. Services such as instant messaging, mobile apps, video conferencing and more.

Cloud UC takes all of the guesswork away by offering a cost-effective, pay-as-you-grow, service. It doesn’t skimp on quality or features, it won’t hurt the bottom line and it will continue to deliver innovative services year after year.

MANAGED SERVICES

Session Border Controllers as a Service (SBCaaS)

Session Border Controllers as a Service (SBCaaS) is a critical network function for real-time communications in the cloud. Service providers have multiple SBC deployment options, ranging from appliance-based in a data center or virtual implementations leveraging private cloud resources. By harnessing the power of network functions virtualization (NFV), it is now possible to offer Session Border Controllers as a Service (SBCaaS).

As a managed service, NuWave's SWe may be deployed at the edge of a service provider's cloud in a virtual Customer Premise Equipment (vCPE) deployment, or in an even more distributed manner where the SBC SWe software residing on the customer premises, deployed as a universal Customer Premises Equipment (uCPE).

SBCaaS Provider Benefits

• Monitoring and Management of existing deployments
• Turn up services for customers in minutes/days rather than weeks/months
• Optimize total cost of ownership using orchestration, virtual machine resources and commercial off the shelf (COTS) platforms
• Eliminates need to procure, install, deploy, and maintain SBCs
• More easily align required SBC capacity with seasonal business or high variability in traffic levels
• Provides the ability to add/reduce capacity using a pay-as-you-go subscription model