You know the drill… when dealing with multiple vendors, very few will be able to integrate everything you need into a holistic, cohesive solution without a lot of complexity and cost.
At Magna5, we’re changing the whole equation. We offer a full suite of managed IT solutions, managed voice and connectivity solutions as well as enterprise voice and carrier solutions under one roof. This way, you get a single partner who can respond to your specific business needs quickly, and help you make smart technology decisions that save time and money.
We can help you…
New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Yet spiraling costs associated with keeping your IT operation running at optimal levels, along with a limited IT staff and budget, create the perfect storm to seek outside expertise. Magna5 is here to help.
Our Managed IT Services provide the right blend of people, processes and new technologies for you to drive costs down and improve efficiencies across your organization. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we’ve got you covered. By moving your routine IT activities to our hosted and managed cloud environments, you can free time for your staff to refocus on what matters … taking care of your customers and helping your employees stay productive.
Increase your network reliability and performance with real-time monitoring and management for every type of device. Our engineers will watch your infrastructure 24/7/365 and identify and resolve issues before they happen. We monitor all devices, servers, routers, firewalls and switches to ensure minimal downtime. By letting us proactively monitor your day-to-day IT operations, you can free-up your staff to refocus their efforts on managing important business-critical projects.
Backup and Recovery
Safeguard critical data, applications and systems from permanent loss that can cause major business disruptions. Natural disasters, hard drive crashes, servers going down or data breaches by hackers … they can happen without warning. We provide regularly scheduled, cloud backup stored locally or replicated to one of our secure, offsite data centers with multiple points of presence for quick business recovery. Your data is safe at the most secure data center in the world
Reduce risk and exposure to ever-increasing cyber threats. Especially with more people bringing their own devices to hop onto your network, you need multiple layers of defense to tighten security and control access. We offer managed detection and response, vulnerability scans, firewall and IPS management, data risk intelligence, patch management, antivirus protection and much more. And we provide audit-ready reporting to comply with industry and regulatory compliance.
Get quick resolution to your IT problems, day or night, with a friendly voice who really knows how to troubleshoot. Our help desk engineers are well trained, certified and thrive on solving problems. At Magna5, exceptional customer service is in our DNA. We’ll initiate remote help sessions between your computer and ours to follow along as we solve your problem. And we’ll also review calls every month to detect trends. Our technicians are fully accessible 24/7/365 via a toll-free number, email or chat.
Migrate your sensitive workloads with confidence to a secure, isolated cloud environment. We offer rapid deployment, on-demand scalability and continuous monitoring to ensure the health and performance of your cloud environment. We can host your data either at your designated site or at our secure Magna5 data center. Data backup and disaster recovery options can also be added to restore critical information. Our private cloud is your ticket to improved uptime and reliability at a lower cost than on traditional IT infrastructures.
Access virtually unlimited, scalable computing capacity to meet your changing workload demands. You provision only what you need, when you need it. There’s no data center space, equipment, power or cooling costs to manage … we administer it all. You pay only a convenient monthly subscription fee. Whether you need a sudden burst of processing power, IT resources for short-term application development and testing, or simply better agility to ramp-up computing resources, our public cloud is the perfect way to quick start or expand your cloud transition.
Seize new opportunities faster by tapping into our IT and telecom expertise. We can help navigate rapid growth or changing business demands with professional assessment, strategies and roadmaps to ensure you get the most from your technology investments. Whether you need help with procurement, project management, engineering support or simply want to find better ways to operate more cost effectively and efficient, we can guide you every step of the way. Our certified engineers will work as an extension of your staff to implement all the moving parts of your project plan, manage vendors or fill in staffing gaps to manage your infrastructure.
Data Center Solutions
Take advantage of our managed data center to deliver high levels of uptime and security to your infrastructure at a fraction of the cost. When you colocate your servers, networking or voice to our secure data centers, we remove the high capital outlay and maintenance associated with an in-house data center build. You’ll get access to high-speed Internet connections, redundant power supply, high-efficiency cooling systems and security measures … all managed by our certified engineers. We also offer web-hosting plans, disaster recovery options, as well as voice and carrier solutions to round out your choices for full data center support.
Future proof communications that goes beyond hosted PBX
Unified Communications as a Service (UCaaS) is a cloud-based phone system that makes your employees more productive and your business run smoother. It delivers more functionality than a traditional phone system without the hassle of managing and maintaining a traditional PBX. With UCaaS, you get powerful features such as auto attendant, unified messaging, find-me follow-me, and video conferencing, and more. Best of all, the low up-front and monthly costs won’t break the bank.
The benefits of cloud services are rapidly becoming apparent; you no longer have to worry about large up-front capital expenditures, unexpected and unbudgeted hardware upgrades, or technology obsolescence. Because the physical equipment is managed by Magna5 in a secure, network rich, carrier-class environment, the cloud helps you leverage the operational and budgetary benefits of a hosted environment, while delivering a scalable, flexible and cost effective solution. Increasingly, organizations around the world are migrating their applications and services into a hosted environment in order to compete in today’s business world.
With business happening more on-the-go and employees working remotely, face to face meetings are paramount to conducting efficient and personalized business. Reduce travel expenses, connect remote workers and customers, share your screen, and work as if you were sitting across from them. Don’t miss out on needed human connection with video conferencing.
Magna5’s collaboration tool, Max UC, enables you to integrate voice, instant messaging, video and audio into a single, cross platform user experience. It will become the primary means by which your employees communicate. Our softphone enables voice communications to be integrated with your desk phone or mobile device. Your application allows you to access corporate directories, presence functionality, visual voicemail and more.
Today’s busy workforce is no longer tied to a desk. They use their laptops, tablets, smart phones or wired phones at multiple locations to get the job done. As many mid-market and enterprise businesses are discovering, it simply makes more sense to adopt managed voice and network services to leap-frog their traditional phone systems to powerful, scalable, cloud-based phone capabilities without bearing the high cost of on-site builds.
Our Managed Voice and Connectivity Solutions can help you easily integrate innovative technologies across your organization quickly and cost-effectively. Whether you need to merge voice and data onto high-speed internet connections, add Unified Communications to your mix, connect remote branches using SD-WAN or an MPLS network, or simply want a trusted, single partner to manage every aspect of your voice and network communications, Magna5 offers a complete suite of managed services.
Unified Communications and Hosted Cloud PBX
Accelerate your transition to anywhere, anytime collaboration tools without the high cost and hassle of rolling out on-premise telephony and messaging servers. Our Unified Communications-as-a-Service solution makes it affordable for you to quickly get the work tools your employees need to be productive … phone, instant messaging, video conferencing, document sharing and more. We manage the physical equipment in our secure, carrier-class network, while you enjoy low upfront costs with predictable monthly expenses.
Cloud Managed Network
Achieve reliable network high-performance and availability by switching to our Cloud Managed Network. We’ll keep your business connected and secure – providing centralized management through a single pane of glass by our certified engineers in our 24/7/365 Operations Center. Solution includes network monitoring and alerting; unified firewall, switching, wireless LAN and mobile device management; and summary reports detailing user, device and application usage. We’ll help you maximize availability and bandwidth to respond to changing business demands.
Add software-controlled WAN to your network fabric to meet growing bandwidth-hogging challenges associated with mobility, videos, VoIP, or interactive collaboration. Offered as a Network-as-a-Service solution, SD-WAN automates management and routing of multiple types of connections – from traditional MPLS to broadband to the latest wireless technologies. You will see noticeable cost savings and performance improvement over the public internet as more applications and services move to.
Bring new life to your traditional analog or TDM lines by transporting calls to an internet connection. Our SIP Trunk solution serves as a gateway to automatically place voice in an IP network, which allows calls to be transmitted over a single broadband circuit. This simplifies communications and lowers costs by granting free calls between sites and direct-inward-dial phone numbers. SIP Trunking easily scales to accommodate business growth and requires no additional hardware to activate failover options to re-route calls.
Ensure the best quality connection, coverage and support for your organization. Our managed Network Connectivity Solutions provide highly reliable internet connections for both domestic or international communications. Whether your needs require MPLS, Ethernet or fiber optic connections, our network can provide multiple levels of real-time traffic prioritization for speed and efficiency. And combined with our 24/7/365 Network Monitoring and Management solution, we can minimize downtime by detecting and resolving issues before they happen.
In today’s world of instant communications and on-demand data access, staying ahead of the innovation game is not something you want to do alone. Magna5 is rewriting the rules of business by offering a better way to serve your markets, customers and employees. We offer a powerful suite of Carrier Solutions that enables you to seize new opportunities faster and more cost effectively than doing it yourself. You can go live in a few days or weeks, not months. Projects are up and running faster and you get the telecommunication resources you need dynamically and on demand. Our scalable network and longstanding relationships with global Tier 1 carriers provide you with unprecedented flexibility and quality,
Dynamic Toll-Free Origination
Simplify toll-free call provisioning by routing calls through our cloud-based hybrid network platform. It intelligently takes calls from any delivery method into a single trunk and selects the best path from multiple carriers to provide you with the least cost for inbound traffic. Cost savings can add up quickly. Network options include DAL, SIP or hybrid (a mixture of TDM and SIP).
Domestic and International Termination
Never miss a call anywhere in the world with reliable, dedicated links to global Tier 1 carriers on our geographically diverse network. We can provide carrier-grade voice with quality routing to any given domestic or international country with true local number presentation and rapid rollout. A perfect way to boost your answer rates and better connect with international audiences.
High Velocity, Short Duration
Confidently handle high-volume call traffic in short spurts using our least cost and minimal latency routing with network redundancy. This service is ideal for marketing or political campaigns, customer and emergency notifications, or other large-scale demands. We use both TDM and SIP to ensure the volume and quality of your calls to cope with the growing demands you are currently facing.
Traditional Voice Services
Leverage our secure, managed network to host all your traditional enterprise voice services in one place. We ensure reliable, business-class connection with field offices, road warriors and work-from-home employees. And we can enhance your telecom capabilities with Unified Communications, advanced toll-free phone service, and audio and web conferencing services.
3001 Dallas Parkway, Suite 610 • Frisco, Texas 75034
3001 Dallas Parkway, Suite 610 • Frisco, Texas 75034