Evolve IP makes the work experience better. We take the tools you’d typically use at the office, like a phone and the apps on your desktop, and deliver them from a single portal that users can access on any device. Employers are increasingly aware of the importance of a ‘work anywhere’ mindset where employees want to be more productive and collaborate in meaningful ways no matter where they are, or what time it is. Evolve IP enables employees to contribute to the business in ways that fit their lifestyles while their company’s IT becomes more secure, more dependable and much easier to manage.
Our Purpose-Built®️ cloud solutions unify collaboration and communications, SaaS and hosted applications, access management, cloud desktops, and contact centers and leverage industry-leading technology partners like Microsoft, Cisco, Citrix, VMware, and our own intellectual property. We are fully invested in building lasting relationships with our clients because our success is built around businesses expanding their services within the Evolve IP OneCloud™️.
This focus keeps us dedicated to driving successful client outcomes and has resulted in Evolve IP scoring consistently at the top of verified analyst and client satisfaction rankings. It has also led to our solutions being deployed to over 500,000 users around the globe at thousands of enterprises, including some of the world’s most well-known brands.
Small businesses, mid-market and enterprise organizations have different needs…needs that cannot be met by Microsoft’s Phone System alone. Evolve IP, a Microsoft Gold Partner, provides Microsoft Teams Direct Routing via a native integration with our Cisco voice platform and Evolve IP developed applications for advanced features that all businesses require, now and in the future.
Evolve IP delivers a native platform level Teams integration that is reliable and provides an optimal end-user experience vs. a third-party software that is cumbersome and less intuitive. Our solution allows users to maintain Microsoft functionality in the Teams applications, including mobile, desktop, and web. This means that Evolve IP’s voice applications works inside of Teams…all the time.
Additionally, Evolve Teams supports traditional SIP handsets allowing users to migrate to Teams and enable business continuity using their existing SIP handsets.
Perhaps most importantly, when we Evolve Your Teams®️, your business gains access to Evolve IP’s integrated cloud solutions such as contact center, identity and access management, unified workspaces (DaaS) and more.
DaaS / Workspaces
Workspaces, by Evolve IP. A better, more-affordable, Virtual Desktop solution.
Desktop as a Service (DaaS) has become a critical part of Work Anywhere solutions and according to recent research on CIO’s from Morgan Stanley, nearly 1 in 3 businesses expect to permanently increase external spending on virtual desktops. The report also shows that employees are expected to work remotely for the foreseeable future.
With Evolve IP’s Workspaces, employees can work anywhere – securely accessing all of your company’s systems and applications. Best of all, it’s user-friendly. All of the technology they need to do their job works the same way, no matter what device associates choose, and there’s no need for a cumbersome VPN.
Here are five key reasons you need Workspaces:
A Better, More Affordable Solution – deliver just the tools your users need at a cost typically 40% less than traditional virtual desktop solutions.
Consistent Experience on Every Device – mobile, tablet, laptop and desktop.
Secure Your Workforce – with Single Sign-On and Multi-Factory Authentication.
Fully Compliant – HIPAA/HITRUST, PCI, SOC2 and GDPR.
Vendor Acclaimed – VMware’s #1 DaaS provider in the world and a Microsoft Gold Partner and CSP.
Evolve IP Contact Center
Customers expect contact center providers to offer the ability to interact seamlessly using their preferred channel of communication; e.g. email, text, web chat, social media, or the phone. Unfortunately, most contact centers struggle to provide multi-channel solutions that easily integrate multiple technology silos, ultimately hindering customer satisfaction and management visibility.
Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client satisfaction rating of all selected providers, Evolve IP’s true omnichannel contact center solution is Purpose-Built®️ for your business for 40% less than comparable solutions!
The Evolve Contact Suite’s (ECS) advanced features are easy to implement yet incredibly powerful, providing contact center leaders with real-time control and visibility of their agents, along with rich operational insights. From quality management to customer surveys, to CRM integration, to business intelligence, our solution offers tools that streamline agent interactions and enhance customer experience.